At DECKO, we are committed to providing our customers with the fastest and most competitive delivery service possible. We work with several reputable freight partners, including Couriers Please, Auspost, TNT, Fastway, Toll, Northline, Allied Express, and others, to ensure that our customers receive their orders in the shortest possible time.
For metro areas we can often deliver next day. In most cases, our standard delivery times are between 2-4 days, and we strive to maintain this delivery timeframe for all orders. However, in certain remote locations in North QLD, NT or WA locations far from Perth and especially Cairns, Darwin, Tasmania, depending on the order volume, we may need to contact customers to optimise freight costs. In some cases, we may have to deliver to the nearest depot for collection.
We offer free pickups at our depots in Brisbane and Melbourne, and you can find the addresses on our contact us page. If you prefer to have your order delivered directly to your address, we will work with our freight partners to provide you with the most competitive rates possible.
If you are unhappy with the freight costs for larger shipments, please get in touch with us, and we will do our best to find a better freight quote based on your address and order details.
We take pride in providing our customers with fast and reliable shipping, and we are committed to ensuring that you are completely satisfied with your purchase. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.